Contact

Georgioupolis & Megala Chorafia,
73003, Chania, Crete
Email: info@cretedream.com
Phone: +30 (0) 699 667 2571
Phone: +30 (0) 6945 045 666

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Privacy Policy

  /  Privacy Policy

ABOUT THIS PRIVACY POLICY

This policy explains how we collect, use, disclose and transfer the personal information you provide us on our website. It also explains how we collect information through the use of cookies and related software when you use our website. This privacy policy was last updated in November 2019. From time to time, we may make changes and publish them here, so please check back regularly to keep informed. If you do not agree to these changes, please do not continue to use our website.

Crete Dream has been registered in Chania, Crete, Greece. In this privacy policy, we use the term Crete Dream or “the firm” to refer to the Crete Dream and its properties, Villa Silvia, Villa Marian, Deslina Luxury Apartment and Dimitra Luxury Apartment at the registered address above.

CRETE DREAM & SERVICE

CRETE DREAM (“us”, “we”, or “our”) operates the https://cretedreams.com and https://cretedream.gr/ website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://cretedreams.com

INFORMATION COLLECTION AND USE

CRETE DREAM (“us”, “we”, or “our”) operates the https://cretedreams.com and https://cretedream.gr/ website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://cretedreams.com

INFORMATION YOU PROVIDE TO CRETE DREAM

To access certain areas of our website, you will need to register with Crete Dream. During the registration process you may be asked to submit personal information (including but not restricted to name, postal and billing addresses, date of birth, e-mail address, telephone number and payment details). By entering your details in the fields requested, you enable Crete Dream to provide you with the services you select.

In addition, we may also collect personal information from you when you correspond with us via e-mail, telephone, physical mail or other media.

We also collect certain information automatically about visitors to our website, described in the section about Cookies below.

Crete Dream will use the information we collect from you to deal with your enquiries and requests; announce new contests, votes and events relating to Craven House in accordance with your preferences; conduct market research in order to continuously improve the services we provide to our customers; to prevent fraud and other prohibited or illegal activities; and understand how our website is used so that we can continuously improve our website and offerings.

TYPE OF DATA COLLECTED

PERSONAL DATA

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Nationality
  • Telephone Number
  • Cookies and Usage Data

COOKIES AND IP

Like most websites, cretedream.com logs IP addresses and uses cookies and similar technologies that allow us to recognise you and to customise your experience, and provide us with information about the way our visitors access our website.

We may collect information, where available, about your computer or mobile device (but not restricted to IP address, operating system, log-in times and browser type). We use this information to better understand how visitors use our website and for internal reporting purposes. This information may be shared – but only in anonymous form – with advertisers, sponsors or other businesses.

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use at Crete Dream:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

USE OF DATA

cretedream.com and cretedream.gr use the collected data for various purposes:

  • To provide and maintain the Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer care and support.
  • To provide analysis or valuable information so that we can improve the Service .
  • To monitor the usage of the Service.
  • To detect, prevent and address technical issues.

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Greece and choose to provide information to us, please note that we transfer the data, including Personal Data, to Greece and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Crete Dream will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF DATA

crretedream.com and crete dream.gr may disclose your Personal Data in the good faith belief that such action is necessary to:

 

  • To protect and defend the rights or property of cretedream.com and cretedream.gr
  • To comply with a legal obligation
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

SECURITY OF DATA

Cretedream observes reasonable procedures to prevent unauthorised access to, and the misuse of, information including personal data. We use appropriate business systems and procedures to protect and safeguard information including personal data.

We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorised personnel are permitted to access personal data in the course of their work.

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

DATA RETENTION

We will retain your information, which may include personal data for as long as we deem it necessary to provide services to you, comply with applicable laws, resolve disputes with any parties and otherwise as necessary to allow us to conduct our business including to detect and prevent fraud or other illegal activities. All personal data we retain will be subject to this Privacy Policy. If you have a question about a specific retention period for certain types of personal data we process about you, please contact us via the contact details included below.

SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHILDREN'S PRIVACY PROTECTION

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children has provided us with Personal Data, please contact us.

If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our database.

YOUR CHOICES AND RIGHTS

We want you to be in control of how your personal data is used by us. You can do this in the following ways:

  • You can ask us for a copy of the personal data we hold about you;
  • you can inform us of any changes to your personal data, or you can ask us to correct any of the personal data we hold about you;
  • in certain situations, you can ask us to erase or block or restrict the processing of the personal data we hold about you, or object to particular ways in which we are using your personal data; and
  • in certain situations, you can also ask us to send the personal data you have given us to a third party.

Where we are using your personal data on the basis of your consent, you are entitled to withdraw that consent at any time subject to applicable law. Moreover, where we process your personal data based on legitimate interest or the public interest, you have the right to object at any time to that use of your personal data subject to applicable law.

We rely on you to ensure that your personal data is complete, accurate and current. Please do inform us promptly of any changes to or inaccuracies of to your personal data by contacting info@cretedream.com . We will handle your request in accordance with the applicable law.

QUESTIONS AND COMPLAINTS

If you have questions or concerns about our processing of your personal data, or if you wish to exercise any of the rights you have under this notice, you are welcome to contact us via info@cretedream.com.

You may also contact your local data protection authority with questions and complaints.

CHANGES TO THE NOTICE

Just as our business changes constantly, this Privacy Statement may also change for time to time. If you want to see changes made to this Privacy Statement from time to time, we invite you to access this Privacy Statement to see the changes.

If we make material changes or changes that will have an impact on you (e.g. when we start processing your personal data for other purposes than set out above), we will contact you prior to commencing that processing.

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